Shipping & Delivery Policy
At Zasya Organics, we strive to provide you with a seamless and efficient shipping experience. Please review the following details regarding our shipping options and policies:
Inside Kerala Shipping
Courier Shipping : If the ordered item is in stock, we typically dispatch the orders within 1-2 business days. If some of the ordered items are not in stock, we will produce and dispatch them within 10 working days of the order being placed. We will keep you informed under such circumstances.
Outside Kerala Shipping :
National Shipping : We typically dispatch the orders within 1-2 business days. Orders shipped via Outside Kerala Shipping typically arrive within 7-9 business days.
Delivery Time and Schedule
Our courier partners will deliver the shipment to you between Monday to Saturday : 9am to 7 pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control, including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
Free Shipping
We offer free shipping on orders over Rs.1499.
Order Processing Time
Once you place an order, it will be processed within 1-2 business days. Orders are not shipped on weekends or holidays.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your order on our website or the carrier’s website.
Shipping Damage
If your order arrives damaged, please contact us immediately. We will work with
you to resolve the issue.
Returns and Refunds
Our shipping policy is subject to our Returns and Refunds Policy. Please review
our Returns and Refunds Policy for more information.
Important Information
A complete postal address, including pin code, email ID, and contact number, is essential to help us ship your order. Kindly cross-check your pin code and contact number before you complete your order.