Shipping Policy

At Zasya Organics, we are committed to ensuring your orders reach you quickly, safely, and with complete transparency. Please take a moment to review our shipping details below:

Shipping Options

Inside Kerala

• Courier Shipping:

  • If the items are in stock, your order will be dispatched within 1–2 business days.

  • If certain items are temporarily unavailable, we will freshly prepare and dispatch them within 10 working days of order placement. You’ll be kept informed at every step.

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Outside Kerala (National Shipping)

• Orders are dispatched within 1–2 business days.

• Delivery is usually completed within 7–9 business days, depending on your location.

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Delivery Time & Schedule

• Deliveries are made Monday to Saturday, between 9:00 AM – 7:00 PM.

• Public holidays and Sundays are excluded.

• Delivery times may vary due to factors beyond our control (such as weather, strikes, or courier delays).

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Free Shipping

We’re happy to offer free shipping on all orders above ₹1499.

Order Processing Time

• Orders are processed within 1–2 business days.

• In case any item is temporarily unavailable, don’t worry—we’ll freshly prepare it for you and ship within 10 working days. We’ll keep you updated every step of the way!

• Orders are not shipped on weekends or holidays.

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Tracking Information

Once your order has been shipped, you’ll receive a tracking number via email. You can use this to check the live status of your shipment either on our website or the courier partner’s website.

Shipping Damage

If your order arrives in a damaged condition, please contact us immediately. We’ll work with you to resolve the issue promptly.

Returns & Refunds

Our shipping policy works in conjunction with our [Returns & Refunds Policy]. We encourage you to review it for more details.

Important Information

• Please provide a complete and accurate postal address, including pin code, email ID, and contact number.

• Double-check your details before placing the order to ensure smooth delivery.

Thank you for choosing Zasya Organics. Your trust means the world to us, and we look forward to serving you with the best of nature.

For any queries or assistance, please reach out at: [email protected]